Privacy Policy

Last Updated: January 2025

1. Introduction

HexaNest ("we," "us," or "our") is committed to protecting your privacy.

HexaNest operates as an independent platform designed to help homeowners and property operators compare pest control providers based on property type, pest issue category, location, and preferred response window.

HexaNest is not a pest control contractor and does not provide pest control services. The Platform facilitates connections between users and independent pest control providers.

This Privacy Policy explains how information may be collected, used, and disclosed when users access or interact with the website (the "Platform").

By using the Platform, you agree to the practices described in this Privacy Policy.

2. Information We May Collect

2.1 Information You Provide

Information may be collected when users:

• Submit contact or service request forms
• Request to be connected with pest control providers
• Provide property or pest issue details
• Communicate through the Platform

This information may include:

• Name
• Email address
• Phone number
• Property address or location
• Pest issue details
• Property type
• Preferred service timing or response window
• Any additional information voluntarily submitted

Information submitted through the Platform may be shared with independent pest control providers to facilitate service inquiries.

2.2 Automatically Collected Information

When visiting the Platform, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Referring website addresses
• Approximate geographic location

This information is used to improve platform performance, functionality, and security.

2.3 Cookies and Tracking Technologies

The Platform may use cookies and similar tracking technologies to support functionality, analyze traffic, and improve user experience.

More information is available in our Cookie Policy.

3. How Information Is Used

Information collected through the Platform may be used for purposes such as:

• Connecting users with independent pest control providers
• Matching requests based on location, pest issue, and service needs
• Responding to user inquiries
• Improving Platform functionality and performance
• Website analytics and usage monitoring
• Fraud prevention and legal compliance

HexaNest does not provide pest control services and does not use collected information to perform pest control work.

4. Information Sharing

HexaNest does not sell or rent personal information.

Information may be shared with:

• Independent pest control providers when users request to be contacted
• Service providers supporting Platform operations (hosting, analytics, etc.)
• Legal authorities when required by law
• Business partners in the event of a merger, acquisition, or restructuring

Once information is shared with third-party providers, their own privacy policies govern how they process that information.

5. Data Security

HexaNest implements reasonable administrative, technical, and organizational safeguards to protect collected information.

However, no system can guarantee complete security.

6. Your Privacy Rights

Depending on your location, you may have rights to:

• Access your personal data
• Request correction
• Request deletion
• Opt out of certain communications

Requests may be submitted using the contact information below.

7. Children's Privacy

The Platform is not intended for individuals under the age of 13. HexaNest does not knowingly collect personal information from children.

8. Third-Party Links

The Platform may contain links to third-party websites, including pest control provider websites. HexaNest is not responsible for the privacy practices or content of external websites.

9. California Privacy Rights

California residents may have additional rights under applicable privacy laws, including rights related to access, deletion, and disclosure of personal information.

10. International Data Transfers

Information collected through the Platform may be processed or stored in locations outside the user's jurisdiction.

11. Data Retention

Personal information is retained only as long as necessary to fulfill the purposes described in this policy or as required by law.

12. Changes to This Privacy Policy

HexaNest may update this Privacy Policy periodically. Updates will be posted on this page along with a revised "Last Updated" date.

13. Contact Information

For questions regarding this Privacy Policy, please contact:

HexaNest

Email: support@hexanestconnect.com

Service Area: United States